Below are some of the top causes of account closure:
1) Invalid credit card registered in your account.
2) Second Party credit card (one not belonging to you) appears within your account without completing an authorization form. (Downloadable PDF format)
3) Credit card registered in multiple accounts.
4) History of excessive credit card declines at time of processing.
5) History of excessive cancellations due to unresolved credit card declines.
6) Insufficient Funds for personal checks (U.S. accepted only).
7) Unpaid FlexPay cancellation fees or bounced check fees.
8) Consistently unacceptable customer behavior to our staff, which includes but is not limited to; hostility, yelling, name calling, foul language, bodily threats and harassing phone calls (multiple calls about the same subject to different reps in hopes of receiving different responses).
9) All accounts that have submitted charge backs are temporarily disabled, in order to avoid further billing and shipping issues, while charge disputes are being resolved.
Please note that Sideshow Collectibles reserves the right to close a client’s account at any time for any reason, including but not limited to those mentioned above. Any rewards within the closed account are forfeit as per the Terms and Conditions of the Rewards Program. Any pre-orders within the closed account will be canceled. Any NRDs will be refunded.