Exchange / Return a Sideshow Product Purchased Elsewhere

Return/exchange Sideshow items purchased from a retail store, online retailer or eBay auction.

If you purchased our product directly from a Retailer or eBay Auction and wish to return it for a replacement or refund:

  • You must contact them and complete this process with the original seller.
  • We cannot issue direct refunds or replacements for our products sold by other retailers.
  • Sideshow Collectibles will not replace damaged product to third parties (even if factory sealed) and will only deal with the original purchaser as per our 30 Day Return Policy.
  • If there are any concerns with your item you must contact your retailer or seller with any concerns about your item.

If your Retailer is a direct wholesale client of ours, Sideshow Collectibles will follow our Wholesale Return/Exchange policy directly with the store. 

Please click here for more helpful suggestions you should review prior to purchasing any of our product through an auction!

Customer Service Hours

Monday-Friday | 8:30am - 5:30pm PST

Our Representatives are standing by!

Call Customer Service

Int: 1-805-214-2157