Returns and Exchanges Form

How do I return my item?

Please complete the form below including pictures of your item. You will receive a response within 1-2 business days from one of our returns representatives with further instructions.

Damaged or Defective Items

If your product arrives damaged you may return the product within 30 days of receipt for a refund or exchange. Due to the limited edition nature of our products, some replacements may not be available. Please be advised that Sideshow Collectibles is not responsible for import taxes or fees charged by your government.

Unwanted Products

If you are not happy with your purchase or received the incorrect item and wish to return or exchange your item you can do so within 30 days of receipt. If you are returning the item because you do not want it we will refund back the product purchase price only. The unwanted item must be returned in its original condition and packaging. The customer will be responsible for the return shipping of the unwanted goods and the original shipping costs. Refunds are processed within 7 business days once goods are received.

For the complete Returns Policy and Frequently Asked Questions please Click Here

Customer Service Hours

Monday-Friday | 8:30am - 5:30pm PST

Our Representatives are standing by

Monday – Friday, 8:30AM – 5:30PM PT

Call Customer Service

US: 855-SIDESHOW
Int: 1-805-214-2157