Contact Customer Service
Customers are encouraged to use the links below to request assistance from our Customer Service Department. Please select the category that best fits your inquiry and then complete as much information as possible on the screen that appears afterwards. We will do our best to answer all inquiries within 2 business days during our business hours of Monday - Friday, 8:30 am - 5:30 pm PT.
Keep in mind: multiple submissions of the same inquiry hinder us from responding in a timely fashion.
Available Customer Service Contact Forms
- Shipping Status of Order
- Cancel or Reduce my Item / Order
- Password Help
- Problems Applying Discounts
- Report Missing Rewards
- Returns and Exchanges
- Lost Shipment
- Request a Shipping Quote
- Request a Call Back (Int'l Customers Only)
- Delete my Account
- Alter or Cancel my Newsletter
- Product Suggestion
- Other Issues
