When will you charge my card?
Sideshow Collectibles will charge your credit card for your order when the item(s) becomes available to ship to you.
Customers who place orders for in-stock product during Sideshow Collectibles’ business hours Monday- Friday, 8:30 am – 5:30 pm (PT) should expect their card to be charged within 48 hours of placing their order.
Please remember that Pre-Ordered items may not arrive into our warehouse for many weeks or months after you place your initial order. Once they arrive into our warehouse, we will begin to process your order and charge your purchase to your credit card on file. These customers generally receive courtesy Product Arrival e-mail updates and credit card Processing Alert emails, prior to their item leaving our warehouse. However, it is the customer’s responsibility to monitor their e-mail, our newsletter and our web site for the arrival date of their product into our warehouse.
OVERDRAFT / OVER LIMIT FEES / EXCHANGE RATES
Sideshow Collectibles is not responsible for any overdraft / over limit fees that may occur on the customer’s account due to delayed, misdirected or returned Item Arrival or Processing Notification e-mails. Click here for more information on Exchange rates, fees and refunds.